Admissions Counsellor

Overall Responsibilities

The specific responsibilities include but are not limited to below:

  • Enquiry management – quick and appropriate response to inbound enquiries via website, emails, telephone, zoom calls and walk-ins.
  • Timely and pro-active follow-ups on all leads to convert them into engaged prospects and finally long term customers.
  • Being highly responsive and proactive in all customer facing tasks.
  • Making sure that all potential customers are delighted with their experience of OWIS regardless of whether they enrol their children or not.
  • CRM (HubSpot) management – manage all communications & lead management processes on HubSpot.
  • Working with the finance team, marketing team, academic team, operations team and all other relevant internal stakeholders to ensure the smooth running of the admissions department.
  • Any other ad hoc responsibility assigned by the reporting manager

Requirements

  • Bachelors degree required.
  • Minimum of 2 years experience in a sales or business development role.
  • Experience in admissions for K-12 international schools is preferred.
  • Good interpersonal skills and communication skills
  • Ability to work with an International team
  • Detail-oriented
  • Meticulous, organised and possess good administrative skills
Job Categories: Non-Academic
Job Type: Full Time
Job Locations: OWIS Digital Campus* (Punggol)
Start Dates: Immediate
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